If you are the Requesting Client, you have received an email with a tracking number.
Don't have this email? Go to your Customer Portal: the number is in your trip.
If the Client Requester has not sent you this tracking number, we will refer you to him.
Only the Requesting Customer, the Payer, the pick-up and delivery location can obtain the tracking number.
If you are having difficulty, please complete the following form.
The Customer Portal allows you to make your travel requests, view your prices, and make new rate requests online.
Did you know? It is possible, under certain conditions, to challenge a rate. Register on the Customer Portal to take advantage of this benefit as well as several other features only available on the Customer Portal.
Check your prices in real time on the Customer Portal. Sign up on the Customer Portal.
IMPORTANT NOTICE AT PICKUP AND DELIVERY LOCATION
Did you know? You can register your company as a contact for the pick-up and delivery of your vehicles.
We will send you notices that will allow you to follow your movement or vehicle delivery (approximate date and times), from pickup to delivery. These notifications will replace paper communications.
It's simple and eco-friendly! Sign up by clicking here or further down this page.
If you are the Requesting Customer, an email with a tracking number will be sent to you. If you do not have this email, go to your Customer Portal to find the number in your trip.
You can share this tracking number with all employees of your company involved in this trip. The real-time status as well as the information you deem necessary to share with them will be accessible to them. Only the Requesting Client can obtain the tracking number. In the event that the tracking number has not been shared with other employees of your company, we will refer to the Requesting Client.
If you are having difficulty, please complete the form by clicking here or further down this page.