Menu
Consult the subject you are interested in, the information will be posted under the menu.
For any questions about your application, the hiring process, or to find out more about a position, contact rh@transteck.ca.
Visit our career space to consult our job offers.
The Customer Portal allows you to make your travel requests online, view your prices, and make new rate requests.
Did you know? It is possible, under certain conditions, to challenge a rate. Register on the Customer Portal to take advantage of this benefit as well as several other features only available on the Customer Portal.
Check your prices in real time on the Customer Portal. Register for the customer portal.
IMPORTANT NOTICE TO PICKUP AND DELIVERY LOCATIONS
Did you know? You can register your company as a contact for the pick-up and delivery of your vehicles.
We will send you notices that will allow you to follow the movement or vehicle delivery (approximate date and times), from pickup to delivery. These notifications will replace paper communications.
It's simple and eco-friendly! Sign up by clicking here or further down this page.
If you are the Requesting Customer, an email with a tracking number will be sent to you, if you do not have this email, go to your Customer Portal to find this number in your trip.
You can share this tracking number with all employees of your company involved in this trip. The real-time status as well as the information you deem necessary to share with them will be accessible to them. Only the Requesting Client can obtain the tracking number. In the event that the tracking number has not been shared with other employees of your company, we will refer to the Requesting Client.
If you are having difficulty, please complete the form by clicking here or further down this page.
Complete this sign-up form to receive notifications, notices and confirmation upon pickup and delivery of your transportation.
To become a Client, click here or fill out the form at the bottom of this section.
You can become a Corporate Client (full request) or Unit Client (quick request).
A Corporate Client could obtain an account opening with margin.
A Unit Customer will be billed per trip, and payment will be required prior to delivery via credit card payment.
To become a Unit client, fill out this quick request form.
To become a corporate client, fill out this full application form.
To register for the Customer Portal, complete the form by clicking here.
Did you know? Your registration to the Customer Portal gives you access to video clips and training and navigation aid documents. Go to your Customer Portal, then click on Help & Operation.
You have not found information on your Customer Portal in Help & Operation, or want to report a new feature to us? Write to us at t360@transteck.ca, the response time may vary depending on the type of question.
If you no longer have access to your Customer Portal, a message mentioning to contact our administration department will be sent to you.
If you need to update your account with our receivables department write directly to receivables@transteck.ca.
The advantages of the Challenger option!
You can challenge a rate obtained for a vehicle trip or delivery. You will need to provide the reason for challenging the rate received by mentioning the reason and providing the information that justifies your request.
For example, you could mention a lower price, flexibility in delivery times, and attach a competitor's quote. Our team will be able to offer you a win-win agreement!
All the documents and video capsules necessary for your job are available in your employee space.
Request your access by filling out the form at the bottom of this section.
Employees on the road having questions for their supervisors, logistics or others, please contact driver@transteck.ca
Need information or have questions about your payroll?
Send us your question by filling out the form at the bottom of this section.
Fill out this form to ask your questions about human resources, driver and employee services.
If you are the Applicant or the customer , here is the procedure to follow to report an event, or make a claim or complaint. You must file the report in your Customer Portal, under the event tab and answer the questions.
We do not accept any event taking or complaints by phone or email.
If you want a follow-up, the Client Portal is your communication link.
You can also complete the complaint and event form. If you are a customer you will be redirected to the Customer Portal.
We only accept requests received through the Portal and, for non-customers, via the form.
For a best efficiency and compliance, our employees cannot accept requests over the phone; you will be referred to the Portal and, where applicable, to the form available on our website.
If you are not a customer, please complete the Accident or Event form by clicking here. For a Complaint, click here.
In case of problem or other request. You can contact us at the email address: claims@transteck.ca. An acknowledgment of receipt will be sent to you within 10 working days.
Without our customers, the company would not be what it is today. We make it a point to follow up with our customers to ensure that our service always meets their expectations.
If you need our services, write to us at sales@transteck.ca
If you want to develop a new market or offer us your services, write to us at acquisition@transteck.ca.
Client
Did you know? Your invoices, your statements of accounts, your payment deadlines and many other information are available on your Customer Portal.
You can make your payments via the Customer Portal. Your file will be updated in real time.
If you have any questions regarding your invoices and payments, go to your Customer Portal, in the Event tab, and select your needs.
For any request not available on your Portal, write to us at receivables@transteck.ca
Supplier
For a question about a Supplier Account, write to us on payables@transteck.ca
Recovery
Have you exceeded your payment deadline? Be aware that accounts receivable and collections are made and managed by an external firm and are beyond the control of our company.
To communicate your situation to this external firm: recovery@transteck.ca.
To submit a question or an idea, fill out this form.
To submit a question or an idea, fill out this form.
We prioritize training, prevention, health and safety at all levels for our employees.
We have developed an excellent internal training system with the members of our prevention, health and safety committee.
If you wish to contact our prevention, health and safety department, write to us at goprevention@transteck.ca
If you wish to contact our training department, write to us at formation@transteck.ca
We are present on social networks.
Follow us to stay tuned for news or contests.
If you have questions or want to report content. Write to us at rs@transteck.ca.
If you wish to report an event or make an appointment for the maintenance of your vehicle, you must report it through your mobile application.
If you are an external subcontractor for the repair and maintenance of our vehicles, write to us at garage@transteck.ca.
To submit a question or an idea, fill out this form.
Consult the subject you are interested in, the information will be posted under the menu.
For any questions about your application, the hiring process, or to find out more about a position, contact rh@transteck.ca.
Visit our career space to consult our job offers.
The Customer Portal allows you to make your travel requests online, view your prices, and make new rate requests.
Did you know? It is possible, under certain conditions, to challenge a rate. Register on the Customer Portal to take advantage of this benefit as well as several other features only available on the Customer Portal.
Check your prices in real time on the Customer Portal. Register for the customer portal.
IMPORTANT NOTICE TO PICKUP AND DELIVERY LOCATIONS
Did you know? You can register your company as a contact for the pick-up and delivery of your vehicles.
We will send you notices that will allow you to follow the movement or vehicle delivery (approximate date and times), from pickup to delivery. These notifications will replace paper communications.
It's simple and eco-friendly! Sign up by clicking here or further down this page.
If you are the Requesting Customer, an email with a tracking number will be sent to you, if you do not have this email, go to your Customer Portal to find this number in your trip.
You can share this tracking number with all employees of your company involved in this trip. The real-time status as well as the information you deem necessary to share with them will be accessible to them. Only the Requesting Client can obtain the tracking number. In the event that the tracking number has not been shared with other employees of your company, we will refer to the Requesting Client.
If you are having difficulty, please complete the form by clicking here or further down this page.
Complete this sign-up form to receive notifications, notices and confirmation upon pickup and delivery of your transportation.
To become a Client, click here or fill out the form at the bottom of this section.
You can become a Corporate Client (full request) or Unit Client (quick request).
A Corporate Client could obtain an account opening with margin.
A Unit Customer will be billed per trip, and payment will be required prior to delivery via credit card payment.
To become a Unit client, fill out this quick request form.
To become a corporate client, fill out this full application form.
To register for the Customer Portal, complete the form by clicking here.
Did you know? Your registration to the Customer Portal gives you access to video clips and training and navigation aid documents. Go to your Customer Portal, then click on Help & Operation.
You have not found information on your Customer Portal in Help & Operation, or want to report a new feature to us? Write to us at t360@transteck.ca, the response time may vary depending on the type of question.
If you no longer have access to your Customer Portal, a message mentioning to contact our administration department will be sent to you.
If you need to update your account with our receivables department write directly to receivables@transteck.ca.
The advantages of the Challenger option!
You can challenge a rate obtained for a vehicle trip or delivery. You will need to provide the reason for challenging the rate received by mentioning the reason and providing the information that justifies your request.
For example, you could mention a lower price, flexibility in delivery times, and attach a competitor's quote. Our team will be able to offer you a win-win agreement!
All the documents and video capsules necessary for your job are available in your employee space.
Request your access by filling out the form at the bottom of this section.
Employees on the road having questions for their supervisors, logistics or others, please contact driver@transteck.ca
Need information or have questions about your payroll?
Send us your question by filling out the form at the bottom of this section.
Fill out this form to ask your questions about human resources, driver and employee services.
If you are the Applicant or the customer , here is the procedure to follow to report an event, or make a claim or complaint. You must file the report in your Customer Portal, under the event tab and answer the questions.
We do not accept any event taking or complaints by phone or email.
If you want a follow-up, the Client Portal is your communication link.
You can also complete the complaint and event form. If you are a customer you will be redirected to the Customer Portal.
We only accept requests received through the Portal and, for non-customers, via the form.
For a best efficiency and compliance, our employees cannot accept requests over the phone; you will be referred to the Portal and, where applicable, to the form available on our website.
If you are not a customer, please complete the Accident or Event form by clicking here. For a Complaint, click here.
In case of problem or other request. You can contact us at the email address: claims@transteck.ca. An acknowledgment of receipt will be sent to you within 10 working days.
Without our customers, the company would not be what it is today. We make it a point to follow up with our customers to ensure that our service always meets their expectations.
If you need our services, write to us at sales@transteck.ca
If you want to develop a new market or offer us your services, write to us at acquisition@transteck.ca.
Client
Did you know? Your invoices, your statements of accounts, your payment deadlines and many other information are available on your Customer Portal.
You can make your payments via the Customer Portal. Your file will be updated in real time.
If you have any questions regarding your invoices and payments, go to your Customer Portal, in the Event tab, and select your needs.
For any request not available on your Portal, write to us at receivables@transteck.ca
Supplier
For a question about a Supplier Account, write to us on payables@transteck.ca
Recovery
Have you exceeded your payment deadline? Be aware that accounts receivable and collections are made and managed by an external firm and are beyond the control of our company.
To communicate your situation to this external firm: recovery@transteck.ca.
To submit a question or an idea, fill out this form.
To submit a question or an idea, fill out this form.
We prioritize training, prevention, health and safety at all levels for our employees.
We have developed an excellent internal training system with the members of our prevention, health and safety committee.
If you wish to contact our prevention, health and safety department, write to us at goprevention@transteck.ca
If you wish to contact our training department, write to us at formation@transteck.ca
We are present on social networks.
Follow us to stay tuned for news or contests.
If you have questions or want to report content. Write to us at rs@transteck.ca.
If you wish to report an event or make an appointment for the maintenance of your vehicle, you must report it through your mobile application.
If you are an external subcontractor for the repair and maintenance of our vehicles, write to us at garage@transteck.ca.
To submit a question or an idea, fill out this form.
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